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The Island Palace - Have not received vest

I ordered Two day shipping still have not received my vest and no response to my email.
Customer made 5 calls to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Apr 11.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1231566
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I ordered a visor on 2/16 for a late February vacation. On 2/23 they advised that they had been having internet trouble and asked if I still wanted the order. I responded that I did still want it. No response, no visor. I followed up again on 3/14 and there was no...
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Company wrote 0 public responses to the review from Mar 29, 2017.
1.0
I liked
  • Products
I didn't like
  • That they dont ever mail the product
#1027087
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Usps Next Day Delivery Service Review

I also ordered a hoop from this website and paid $16 for 1 to 3 day shipping which PayPal uses USPS it should've been here next day delivery I spent $50 and it has been over 2 1/2 weeks and still nothing and also no email back this company is terrible .
Company wrote 0 public responses to the review from Jan 16, 2017.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#991853
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The Island Palace Shipping Service Review

Place an order 1 weeks ago I sent 7 emails asking for the vest. Today she emails "sorry out of stock". WTF should have told me 2 weeks ago- bad customer service
Company wrote 0 public responses to the review from Sep 13, 2016.
#918154
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I ordered an item and paid for the 3-day shipping via PayPal. The money was withdrawn immediately and 3 business days passed and I had not yet received the item, and then an entire business week passed (in total about 10-12 days after I placed the order) and I still...
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Company wrote 0 public responses to the review from Jun 13, 2016.
#864824
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Still waiting for my two sequence vests. I paid a total of $88.50 for the vests and overnight delivery on December 7th and have not received my merchandise or any word of where this order stands. Very poor communications. At least answer our questions!!!!... The owner...
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Company wrote 0 public responses to the review from Jan 03, 2016.
I didn't like
  • Island palace
#763154
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Shawl Review

I ordered a shawl and have never received it. I've emailed the company 20 times and they do not respond. It's been more than a month!! Now I'm going to try to get my money back thru PayPal. What a hassle. They take my money and never bother to send my order or a refund. I was charged 9 bucks for shipping too!! Beware!! You will be ripped off!!!!
Company wrote 0 public responses to the review from Jul 24, 2015.
1.0
Details
Exchange, Refund and Cancellation Policy
#671207
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The Island Palace Resort Wear Review from Dewitt, Iowa

I ordered two *** packs paid for 2-3 day shipping because I had a last minute event in 5 days..they took the money that same day from my account ..Then day five came still no package..I called then several times and sent 3 emails Between Days 5 threw 10...no Response After 15days I Contacted PayPal (who I paid threw thank god) and they are filing a complaint so I get a refund...Buyer's be ware . Do NOT order from them
Company wrote 0 public responses to the review from Jul 11, 2015.
#664192
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I placed an order on 6-17-14 and paid for it to be delivered in 2 days. Today is 6-21-14 and I still do not have my merchandise. I have tried to call and it goes straight to voicemail, and no response via email either. This place is a joke. Consumers please beware. I...
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Company wrote 0 public responses to the review from Jun 21, 2014.
#500632
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Contact The Island Palace

Mailing Address:
The Island Palace
14001 Palawan Way PH 19
Marina Del Rey, CA 90292
Phone:
(310) 827-2902
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I ordered two cummerbunds from this small business and they did not hesitate to take the money out of my account as fast as I placed the order. That did not bother me BUT I never got an email saying when my product would be ship even though I paid $15 dollars for two...
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Company wrote 0 private or public responses to the review from Dec 07, 2013.
#462272
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